How do you measure your projects? How do you measure your presentations? How do you measure your success? Metrics are the clear demonstrable units that are published. How often do you express your numbers as On-time (3 weeks ahead of schedule)/Under-budget (3% savings) /ROI increased to 12%? Success!!
How about how many forehead prints on the glass? When the new retractable glass skybox "The Ledge" was introduced at the renovated Willis Tower (formally the Sears Tower), the general manager knew the 103rd floor overlook was a success by the number of forehead prints plastered on the transparent glass in the floor. (PMI Network Magazine Oct09). Wouldn't that make a great story for the project status report?
Embrace personalized measurements of your projects with unique metrics. Play with "the number of new lunch sandwiches tried" as the group works hard through lunches; use "quantity of Twitter comments" as an ongoing metric; count the number of smiles during a typical project day and present that as an update; deliver a bowl of candy bars to the status meeting, one for each birthday celebrated during the project.
To see how the converse of a metric can be used - using a metric as the definer of the product, take a read of a great article by Michael Schrage that informs us that using non-traditional metric numerology may literally define success. What exactly is a horsepower anyway, and why was it created?
Ref:
PMI: http://www.pmi.org
Schrage: http://www.strategy-business.com/article/08413?gko=18b68&tid=27782251&pg=all
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